Shipping policy
Shipping Policy
Effective Date: 07-26-26
Processing Time
Orders are processed within **1–3 business days** of purchase. Custom Wear (print-on-demand) items may take **3–7 business days** to produce before they ship, since each piece is made to order.
You'll receive a shipping confirmation email with tracking information as soon as your order ships.
## Shipping Rates & Delivery Estimates
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–8 business days | [INSERT RATE or "Free over $X"] |
| Expedited Shipping | 2–3 business days | [INSERT RATE] |
Delivery times are estimates from the shipping carrier and are not guaranteed. Delays can occur due to weather, carrier issues, or high-volume periods.
Where We Ship
We currently ship to addresses within the **United States**.
Order Tracking
Once your order ships, you'll receive a tracking link by email. If you haven't received tracking within 3 business days of your confirmation email, contact us at maldanoinfo@gmail.com
Lost or Stolen Packages
Maldano Imperi is not responsible for packages that are lost, stolen, or damaged after being marked "delivered" by the carrier, but we're happy to help you file a claim with the carrier. Contact us and we'll do what we can to make it right.
Multiple Shipments
Orders containing items from different collections (e.g., Menswear and Custom Wear) may ship separately, since Custom Wear items are produced on demand. You will not be charged extra shipping for split shipments.
Questions
Email us at maldanoinfo@gmail.com for anything shipping-related.